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Responsible disclosure

Found a security problem? Report it and we will fix it without taking you to court.

Reporting

Send your report to [email protected]. Describe what you found, how we can reproduce it, and what you think the impact is. A screenshot or a short script helps. Do not publish anything before the issue is fixed.

What we do

  • We confirm your report within three working days.
  • Within ten working days we tell you what we will do and by when.
  • We keep you posted until it is resolved, and credit you by name if you want that.
  • We will not report you to the police or start proceedings if you keep to the rules below.

Rules

  • Stay away from other people's data. If you do reach personal data, stop at once and say so in your report.
  • No denial of service, no spam, no social engineering of staff or users, and no physical access attempts.
  • Change or delete nothing, and leave no backdoor. Use as few requests as possible to demonstrate the issue.
  • Do not use a vulnerability to bulk-download or redistribute study material.

What we care about most

  • Access to an account or to book content without a valid subscription.
  • Circumventing the device limit or the watermark.
  • Any endpoint that allows content to be retrieved in bulk.

Reward

We run no paid bug bounty. For a serious report we offer credit and a free year of the subscription.